
Sales Policy
Effective Date: December 31, 2024
At Qorix, we are committed to providing you with the highest quality products and a seamless shopping experience. Our Sales Policy outlines the terms and conditions under which products are sold through our website, qorix.site, and serves as an agreement between you, the customer, and us, the seller.
1. Product Availability
We strive to ensure that the products listed on our website are available for purchase. However, due to fluctuations in inventory, there may be instances when an item is temporarily out of stock or unavailable. In such cases, we will notify you immediately and offer alternatives, including the option to wait for restocking, choose a similar product, or receive a full refund.
2. Pricing and Payment
2.1 Product Pricing
All prices listed on our website are in USD unless otherwise stated. Prices may be subject to change without prior notice due to factors such as inventory levels, promotions, and changes in costs from suppliers.
We make every effort to ensure that prices are accurate at the time of order. In case of a pricing error, we reserve the right to cancel or modify the order. If a price change occurs after the order has been confirmed, we will notify you and offer you the option to accept the adjusted price or cancel the order for a full refund.
2.2 Payment Methods
We accept various payment methods, including:
- Credit and debit cards (Visa, MasterCard, American Express)
- PayPal
- Other payment methods as specified on the checkout page
Payment must be made in full at the time of purchase. Orders will only be processed once payment has been successfully received.
2.3 Sales Tax
Sales tax is applied to orders where applicable based on your shipping address. The tax rate will be calculated during the checkout process and added to the total cost of the order.
3. Order Confirmation
After placing an order, you will receive an order confirmation email, which includes details about the products purchased, the total price, shipping information, and estimated delivery time. This confirmation serves as a receipt and proof of purchase. Please review the information carefully and contact us immediately if there are any discrepancies.
4. Order Processing and Shipping
4.1 Processing Time
Orders are typically processed within 1-2 business days after receipt of payment. Processing may take longer during peak times or holidays, but we will notify you if there are any delays.
4.2 Shipping
We offer a variety of shipping methods, including standard, expedited, and express options. The shipping cost will depend on the weight, dimensions of the order, and the delivery address. Shipping fees are calculated during checkout.
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your package.
4.3 International Shipping
We currently offer international shipping to selected countries. Additional customs fees, taxes, or duties may apply based on your location. These charges are the responsibility of the customer.
5. Returns and Exchanges
Please refer to our Refund and Returns Policy for detailed information regarding returns, exchanges, and the conditions under which they are accepted.
6. Order Cancellations
You may cancel your order within 24 hours of placing it. After 24 hours, we begin processing and shipping your order, and cancellations may not be possible. To request a cancellation, please contact our customer support team at info@qorix.site.
7. Customer Support
If you have any questions regarding our Sales Policy, product availability, or order issues, please feel free to contact our customer support team:
- Email: info@qorix.site
- Phone: (409) 935-5631
- Address: 7221 Cardinal Cir, Texas City, Texas (TX)